Contact our Customer Service team
Call the Banner Life phone number to talk to our helpful service team, or send us a detailed email. If you're in New York, you can reach out to our William Penn Life phone number or send a message to that email.
Banner Life Insurance Company
800-638-8428 Toll Free
301-279-4800 Direct Phone
Fax: 301-294-6960
Hours: 8:00–5:00 ET, Monday–Friday
customerservice@bannerlife.com
Banner Life Retirement Services
800-664-6129 Toll Free
301-810-4927 Direct Phone
Fax: 301-810-4889
Hours: 8:00–6:00 ET, Monday–Friday
retirementservices@lgamerica.com
William Penn Life Insurance Company of New York
800-346-4773 Toll Free
516-794-3700 Direct Phone
Fax: 516-229-3081
Hours: 8:30–4:45 ET, Monday–Friday
customerservice@wpenn.com
William Penn Retirement Services
855-914-9123 Toll Free
301-810-4412 Direct Phone
Fax: 301-810-4889
Hours: 8:00–6:00 ET, Monday–Friday
retirementservices@lgamerica.com
Headquarters/Administrative office
Banner Life and William Penn
3275 Bennett Creek Avenue
Frederick, MD 21704
William Penn Registered office
(do not send correspondence)
70 East Sunrise Highway, Suite 500
Valley Stream, NY 11581
For General Agencies
301-810-4440
Hours: 8:00–5:00 ET
Monday through Friday
salessupport@bannerlife.com
For Media Inquiries:
Jen Millinghausen
Director, PR, Social Media & Branding
jmillingha@bannerlife.com
